Cetrogar. A 46-year-old retailer: 92 stores, 15 provinces. Here is exactly how the agents saw it.
VANGUARD SCORECARD · CETROGAR · RUBRIC v1.0● Perplexity sonar-pro · 86 runs · 2026-06-11
Your brand is invisible to the agents. Today, AI’s answers are built without you.
Machine accessweight 25%30/100
Home renders 11 words without JavaScript. Category pages: zero words, no title. Only product pages are legible.
Citable contentweight 30%20/100
46 years, 92 stores, 15 provinces, and none of it is extractable. Zero definitions an agent can quote.
Entity & graphweight 15%45/100
Engines know what it is, but a tax registry and third parties define it. No sameAs, no owned source.
Third-party surfaceweight 20%25/100
Complaint sites rank in the top 10 sources for "is it trustworthy". The narrative is written by others.
Freshness & E-E-A-Tweight 10%30/100
Fresh catalog, zero editorial. No authors, no dates, no Person schema.
In the category questions, where a new customer is captured, Frávega appears in 49% of the answers. Cetrogar, in 9%. Five times less.
When asked by name, Cetrogar shows up 100% of the time, in all 19 brand runs. It is not that it doesn’t exist. It doesn’t appear where the purchase is decided, and when it does, complaint sites write the narrative.
Who the agents recommend instead
Share of voice · category answersFrávega49%
Naldo24%
Musimundo21%
Mercado Libre18%
Megatone12%
Cetrogar (audited)9%
Garbarino3%
What the machine actually said
Verbatim · run-level evidence“What is the best appliance store in Argentina?” · asked to Perplexity
It recommends Frávega (“a very widespread chain, with deals and installments”) and Naldo by name. The second source cited is fravega.com, whose legible site cites itself.
Cetrogar does not appear in this answer.
“Is Cetrogar trustworthy to buy online?” · asked to Perplexity
It always answers, but the answer is “opinions are very divided, a significant volume of complaints, delays, dented fridges,” citing tuquejasuma and defensadelconsumidor.
It wins the mention and loses the narrative.
Scope, stated plainly: this sample ran 1 of the 4 engines (Perplexity), 24 prompts at 3 to 5 runs each, for an API cost near US$1.72. The full audit runs ChatGPT, Claude, Gemini and Perplexity with a formal LLM judge. Site findings hold regardless of engine.
56/100At risk
Viñas de Balbo. The agents can half-read it. Outside its own name, across 45 category runs, it appeared in exactly one. Santa Julia and Dada, which don’t even compete in its format, own the category answer. A different brand, the same silence.